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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Nelson

Scott Nelson

October 1, 2024

5  out of  5
rating by Scott Nelson
"I love working with Earl and Kim at State Farm! I have been them for many years! If you are looking for an insurance agent in the DFW area, I highly recommend!"
We responded:
"Thank you for your wonderful review! We are thrilled to hear that you have had a great experience working with Kim at State Farm for many years. Providing exceptional service and building long-lasting relationships with our clients is our top priority. We appreciate your recommendation to others who may be seeking an insurance agent in the DFW area. If there's anything else we can assist you with, please don't hesitate to reach out."
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TAMIKA LEWIS

September 18, 2024

5  out of  5
rating by TAMIKA LEWIS
"I’ve been with this company for a while they’re very good at what they do and if you need to have things explained to the T ask for Trisha Wood she will get you right"
We responded:
"Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with our company. Trisha Wood is indeed an exceptional member of our team, and we're glad to hear that she was able to provide you with the explanations you needed. We appreciate your support and look forward to serving you again in the future!"
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Patty Williams

August 28, 2024

5  out of  5
rating by Patty Williams
"After an eye opeing policy renewal from my former insurance company, I searched back into my old emails and found Trisha Wood! Trisha saved us ALOT of money and got us into a BETTER policy. I highly suggest Trisha and State Farm, if I could give them more stars I would!"
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Dawn Ost

August 27, 2024

5  out of  5
rating by Dawn Ost
"I have been doing business with Earl Wood and his team for many years. They have always been honest and fair and more than happy to review and address any concerns. I especially appreciate and enjoy working with Trisha in Earl's office. Trisha is attentive and always helpful. Trisha is happy to answer questions about the best way to move forward with Auto, Renter's and Life Insurance. I am always happy to recommend this team and to know they are in my corner when the unpleasantries of life happen."
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Sandra Roddie

August 16, 2024

5  out of  5
rating by Sandra Roddie
"We had been with the same insurance company for many years. We received a letter that they were closing the company. I had a good friend recommend her agent. Thank you Trisha Wood for holding our hands with our new policies. You really are amazing. Better rates too!"
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Robin Shackelford

August 13, 2024

5  out of  5
rating by Robin Shackelford
"I have used Trisha Wood as my State Farm insurance for auto and home for years. She is quick to help and respond to any questions. Their whole team is great; but Trisha goes the extra mile. I have had claims and Trisha was with me every step of the way. Keep up the good work!"
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Ana Martinez

January 9, 2024

5  out of  5
rating by Ana Martinez
"Excelente servicio"
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Brent Husted

September 10, 2023

5  out of  5
rating by Brent Husted
"Obviously, I rate this place well. Mr Wood is an excellent man of upstanding character"
We responded:
"Thank you so much for taking the time to leave us a positive review! We are delighted to hear that you had a great experience with Mr. Wood and that you found him to be an excellent man of upstanding character. At our agency, we strive to provide exceptional service and work with individuals who possess strong values and integrity. We are grateful for your recognition of Mr. Wood's dedication and commitment to serving our customers. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We appreciate your support and look forward to continuing to provide you with excellent service."
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Michael Villarreal

September 2, 2023

5  out of  5
rating by Michael Villarreal
"I recently returned to this branch because of the great service and knowledge of their agents. The process was smooth and seamless thanks to Stephanie. She practically did everything for me and was able to get me a better rate than I had before on everything. Thanks yet again for saving me hundreds!"
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Jeff Matthews

August 22, 2023

1  out of  5
rating by Jeff Matthews
"Zero stars. Gladly takes your premiums for your car and home, at rates that are some of the highest in TX. But when it's time to submit a claim, even for a minor fender bender, he balks and cancels. Plus, his employees push the repairs to their family's businesses, which seems to be a conflict to me. And I wouldn't bother using the family businesses anyway, because they never show. Find a better agent than this grifter."
We responded:
"Thank you for bringing your concerns to our attention. We are truly sorry to hear about the negative experience you had with our agency. We understand the frustration that can arise when dealing with insurance claims, and we strive to provide excellent service to all of our policyholders. Regarding your comment about our rates, we understand that premium prices can vary based on several factors, including the coverage options selected and specific location. We constantly strive to offer competitive rates while maintaining the level of coverage and service our customers expect. In regards to your claim being canceled, we would like to assure you that canceling claims without valid reasons goes against our principles. We take these matters seriously and investigate any instances where claims may have been mishandled or canceled unjustly. Regarding your concern about repairs being pushed to family businesses, we have a strict code of ethics that requires our employees to act in the best interest of our policyholders. We do not condone any conflicts of interest or biased recommendations. We apologize for any inconvenience or frustration you may have experienced, and we appreciate your feedback. Our goal is to provide exceptional service to our customers, and we are committed to addressing and resolving your concerns. Please reach out to us directly with your policy information, so we can work towards a resolution. Thank you, Earl A Wood "
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Dorian alves

May 8, 2023

5  out of  5
rating by Dorian alves
"Let me start by saying, what a positive experience!! I absolutely value time and I had the pleasure of speaking with 2 lovely ladies Kim and Stephanie who understood my needs. The ladies were able to quickly answer all my questions and help me switch my home and auto to State Farm. I’m a happy camper because I got better coverages for less than I was currently paying. Thank you for all your hard work!! A++"
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Chris Winton

March 3, 2023

5  out of  5
rating by Chris Winton
"I transferred all my insurance business to Earl Wood’s State Farm 3 years ago. From that time forward, his agency has given me personal service by taking the time to offer me money saving options along with the protection that I need. Thank you Trisha for helping me lower my renewal policies for 2023 by nearly $900!"
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Phil Tijerina

February 17, 2023

5  out of  5
rating by Phil Tijerina
"Great service , great experience and very reasonable prices and great (complete) insurance coverage!"
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Denyce Galvan-Degollado

January 29, 2023

5  out of  5
rating by Denyce Galvan-Degollado
"Wonderful staff!! Was recently in a car accident and Valerie was great at explaining step by step and in full detail what I was to expect and made sure I was satisfied with everything. I am beyond grateful to have amazing staff to assist me in such scary moments. Also gave me peace of mind to hear the officer tell the other party that I had great insurance and had nothing to worry about…I moved but refuse to change my agent and staff…100% recommend"
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jill patton

January 2, 2023

5  out of  5
rating by jill patton
"thank you for your genuine kindness and help"
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Chris Johnson

May 17, 2022

5  out of  5
rating by Chris Johnson
"Recently had fuel issues on a rv trip we were on We contacted our agent Trisha at Earl Wood in Fort Worth Within the hour I was hooked into the State Farm claims team They were professional and patient We got the truck towed to Ford of Bouerne on Friday and it was out the next Friday The fuel system had to be replaced The rv was hauled over to our new rv site We were reimbursed within 3-5 days for all except the deductible I highly recommend State Farm !! Prices are fair and service is awesome. -Chris Johnson"
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Dennis Wall

January 7, 2022

5  out of  5
rating by Dennis Wall
"State Farm Agent Valerie, handled adding renters insurance to my State Farm auto insurance in a very professional manner. Earl Wood State Farm Auto Insurance, is the best in Texas!"
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Christopher Luedecke

January 6, 2022

5  out of  5
rating by Christopher Luedecke
"Been with this agency for years. Always very helpful. My most recent visit was with Valerie to discuss surrendering or making a loan against my Universal Life policy. She made sure I was aware of all my options before moving forward. Very much appreciated."
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Grove HOA

August 30, 2021

5  out of  5
rating by Grove HOA
"I've been a customer / client of Earl Wood for 40 years. The reason I keep renewing is their customer service. Pricing is important but service is more important to me and these guys knock it out of the park."
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ekinche

August 2, 2021

5  out of  5
rating by ekinche
"The staff at Earl Wood is ABSOLUTELY amazing! I was involved in an accident and the response from him and his team was immediate! They took care of everything! They're very professional and really care about the well being of their clients. I can't thank you enough and you definitely have an client for life!"
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Karen D

July 16, 2021

5  out of  5
rating by Karen D
"I had a few questions about my homeowners policy. Trisha recommended we do a full review and update my policy. She was very helpful and knowledgeable. My policy better fits my home and needs. And, I saved $$ in the process. Thanks Trisha."
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Roy Bowen

May 6, 2021

5  out of  5
rating by Roy Bowen
"Our 2014 Kia Sportage locked up transmission, first time ever. I called Earl Woods, agent office and received SF Emergency Service #. The SF desk there was timely and professional. A tow was ordered and came in a timely manner. Kia now at dealer. The SF system worked as proclaimed....& that is reassuring. Roy, Ft Worth"
Profile photo of Alexandra “Alex” Vietti

Alexandra “Alex” Vietti

April 16, 2021

5  out of  5
rating by Alexandra “Alex” Vietti
"Had a great and painless first experience filing an auto hail damage claim with Earl Wood State Farm team! If you don’t have the State Farm app, I highly suggest that too!"
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Katie Gonzales

December 30, 2020

5  out of  5
rating by Katie Gonzales
"Kyle Garret has been fantastic in helping me ! He gets the job done thank you so much !"
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William Posey

August 30, 2019

3  out of  5
rating by William Posey
"A little weird where their so-called down payments I was told $37 then when I get down there it's $79 but it did pay for two months up front , so basically not getting a bill for 2 months"